Privacy Policy and Data Protection Measures
• What is executive leadership coaching? As per the ICF (International Coaching Federation) Coaching is defined as …
“…Partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential. The process of coaching often unlocks previously untapped sources of imagination, productivity and leadership. We all have goals we want to reach; challenges we’re striving to overcome and times when we feel stuck. Partnering with a coach can change your life, setting you on a path to greater personal and professional fulfillment”.
• Confidentiality
Our sessions are kept confidential (unless you are at risk of hurting yourself or others or are conducting illegal activity.) Coaching is a professional service, and payment is expected at the time of service. However, you may leave our coaching contract anytime, provided that the cancellation policy has been met.
• My responsibilities as a Coach:
I am committed to your professional success.
I will prepare for each meeting to ensure your time is well-invested.
I will be open, honest, constructive, respectful, and professional.
I am open to your feedback on bringing more value to your coaching experience.
• Your responsibilities as a Client:
You are committed to your coaching goals.
You are open to receiving coaching and feedback.
You are present and on time for coaching sessions. If you need to reschedule, you will do so with at least 48 business hours notice.
You agree to provide feedback throughout so your coaching sessions can be even more productive.
• Privacy
This Privacy Policy describes how and when I collect, use, and share your information when you use my services.
To work with me, you must provide me with certain information, such as your name, email address, and payment information. You may also provide me with additional personal information during our coaching sessions.
• Why I Need Your Information and How I Use It
I rely on a few services to collect, use, and share your information, including:
• As needed to provide my services, such as when I use your information to fulfill your coaching request or to settle disputes;
• When you have provided your affirmative consent, which you may revoke at any time, such as by agreeing to coaching or signing up for my email list;
• If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your transaction if required by tax law; and
• As necessary for my legitimate interests if your rights or interests do not override those legitimate interests, such as providing and improving my services. I use your information to provide the services you requested and, in my legitimate interest, to improve my services and comply with any third-party Policies and Terms of Use.
• I use your information as necessary to comply with my obligations under any third-party technology services.
• Policy and Terms of Use. Information about my clients is important to my business. I share your personal information for minimal reasons and in limited circumstances, as follows:
• Service providers. I engage certain trusted third parties to perform functions and provide services, such as Zoom and Microsoft 365. I may share your contact information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to:
(a) respond to legal process or government requests;
(b) enforce my agreements, terms, and policies;
(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or
(d) protect the rights, property, and safety of my customers or others.
• Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy.
• Your Rights
If you reside in certain territories, including the EU, you have several rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have the right to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I must store data for legal reasons), I will generally delete your personal information upon request.
• Object. You can object to
(i) My processing of some of your information based on my legitimate interests and
(ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using it or if it is needed for legal reasons.
• Complain. If you wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
• How to Contact Me
For purposes of data protection laws, I, Michele Moskonas, am the data controller of your personal information. If you have any questions or concerns, please get in touch with me